The
Reliability
Security
Technology
that you deserve
Tech Support Services
Hosted Cloud Services
Using our strategic partnerships with local and national Data Centers we can help you design, set up, and maintain your Hosted Cloud Services. Our experienced Technicians will help guide you through all of the Website, Data, or Services Hosting options and select the right fit for your business’ needs.
Offsite Backup
Preparing for a disaster can mean the difference between business as usual and the end of business entirely. Yet with shrinking budgets, this valuable solution that could ensure business continuity is often cut, or simply not enough to invest in a comprehensive disaster recovery solution. That’s why Tech Express has introduced a cloud-connected data protection appliance with innovative Hardware-as-a-Service pricing.
24/7 On-Call IT Support
Internet Down? Server not connected? Can’t Print? Whatever your problem is, we are here to help! Our friendly technicians are on call 24 hours a day, 7 days a week for every one of our clients. With over 20+ years of combined experience, our staff has experience in almost all applications, platforms, hardware manufacturers, and operating systems. We will quickly diagnose the problem, make a recommendation or repair and you will be back online and up and running.
Business Networking
Is your network up to speed? Are you tired of your flaky connection? We can help! Our network engineers will test every component of your existing network, identify the faulty components and make recommendations for repair or replacement. Our expert technicians will perform the upgrades needed and bring your network up to speed.
Small Business Servers
Protect your data with Tech Express’ server backup solution, manage it all with an integrated centralized management platform and choose to backup to our military-grade data centers, or your own. We ensure your corporate data is always protected.
Network Installations
Opening a new Office? Relocating? Let us design your Local Network for you. Our design specialist will walk you through and discuss everything you need and make sure your network is properly built before you move in. Wireless networks, telephone networks, Audio & Visual networks.
Our Team
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Rob Austin
President & CEO
About Rob Austin
I am a dedicated, hard working professional that is committed to every single one of our clients equally. I strive to be successful within my own businesses and help each of our clients become more successful. I currently manage the day to day operations. Also, manage all sales, customer service, and production. I have a great team that helps me deliver the highest quality IT services in Kansas City. Please, don’t hesitate to contact me if you need anything.
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Gojko Bjelobrk
Tech Support
About Gojko Bjelobrk
IT has been an interest since my early years, and IT work comes easy to me. Meeting and working with Tech Express clients is always a pleasure. Meeting their IT needs a welcomed, constantly evolving challenge and learning opportunity. My career is uniquely diversified, a collection of various experiences and academics.
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Patrick Jones
Tech Support
About Patrick Jones
Patrick assists in the management of our vast client base and provides direct on-site support while maintaining customer relationships. Patrick is slated to graduate from the University of Missouri – Kansas City in 2016 with a Bachelor of Science degree in Information Technology. He is a computer enthusiast and built his first computer at the age of 14. Patrick has a history with the Civil Air Patrol and flew his first recreational aircraft when he was 15. Patrick is excited to work with you and your business to overcome your IT challenges.
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Erik Youngdahl
Tech Support
About Erik Youngdahl
Erik Youngdahl is a recent graduate of the University of Missouri-Columbia with a Bachelors degree in Computer Science. Computers have always come naturally to him, and he enjoys problem solving to help anyone with an issue that arises with their technology. He specializes in Apple products, including iPhones as well as Macintosh, but can assist you with the full gamut of problems that arise. Aside from computers, you can him on the golf course or enjoying any type of outdoor activity.
Our Pricing Plans
Least Commitment
On-Demand Services
$120/hour
- $120 per Hour (business hours)
- 55 Cents per mile travel fee
- $180 per Hour (after hours/holidays)
- M-F 7AM-Midnight (Business Hours)
- Sat-Sun & Holidays (After Hours)
Most Popular
Watch Dog Standard
$25/PC $75/Server
- Priced Per Month
- Windows, Java, Adobe Update Management
- Remote Access License
- 50GB Offsite Backup
- + $1 per GB over 50GB
- Server Backup Monitoring
- 24/7 Network Monitoring
- No Mileage charge
Best Value!
Watch Dog Professional
$35/PC $95/server
- Priced Per Month
- Windows, Java, Adobe Update Management
- Remote Access License
- 50GB Offsite Backup
- + $1 per GB over 50GB
- Server Backup Monitoring
- 24/7 Network Monitoring
- Antivirus Software
- Weekly / Monthly IT Asset Performance reports
- Web Content Filtering for desired Network / Users
- 1 hr Support for every $100 per month (15% discount)
- No Mileage charge
Premium
Watch Dog Enterprise
$1000 +
$35/PC $95/Server
- Priced Per Month
- Windows, Java, Adobe Update Management
- Remote Access License
- Unlimited Offsite Backup
- Server Backup Monitoring and Verification
- 24/7 Monitoring of Network Components
- Antivirus Software
- Weekly / Monthly IT Asset Performance reports
- Web Content Filtering for desired Network / Users
- Google Apps Hosted Exchange
- Unlimited IT Support
- No Mileage charge
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Dale Ball, PhD, GRP
It is my pleasure to recommend Robert Austin as the best IT Consultant in the Kansas City metro! Robert has helped our company with our computer networking needs, and is available to offer your business the same excellent service.
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Kathleen Early, Commercial Roofing
Bringing Rob in as our IT specialist support was one of the best decisions JR & Co., made in the 2010 business year. Keep up the good work.
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Caleb Buland, AIA
Rob has done a great job at implementing affordable and successful IT solutions for my clients moving to new buildings. I look forward to our next project.
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Amy Acock, Regional Marketing Specialist
Rob is a true go getter! Not only is he an expert in his field, but he thinks outside of the box. He is full of ideas on how to assist you and your business in taking it to the next level. I would highly recommend Rob whether you need IT services, a new website or if you are planning an event... he has what your business needs.
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Rafael Andrade, CTP
Rob and his team have always taken good care of our IT needs. They really have your company's best interest in mind and are always friendly and honest!
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Scott Kluck, Owner, Healthy Meals, Inc & The Conscious Cafe
Tech Express has handled all of my IT needs for the past 6 years. They have managed and maintained everything from computer solutions and upgrades, to remotely working on my server, to installing and monitoring my security camera system. You can expect prompt attention and professionalism from the staff. I have yet to have a problem they weren't able to fix.
The best way to protect your computer is with
ESET Antivirus Software
At Tech Express we stand behind products and services that work well and have stood the test of time. We have consistently seen better results from scans, better performance, and less disruption from ESET Products.
Order Yours Online!